OneInbox is an innovative AI-powered phone system designed for businesses that require efficient customer interaction. This web-based application automates both inbound and outbound calls, making it an ideal choice for agencies, startups, and small businesses. Its standout feature is the “human-like” voice AI agent, which replaces traditional IVR systems to deliver a more personalized experience. Operating 24/7, the system ensures that customer inquiries are addressed at any time, significantly enhancing customer service management.
In addition to handling calls, OneInbox supports appointment scheduling and offers multilingual capabilities, allowing AI agents to switch languages seamlessly. The platform also includes automatic call recording, helping monitor conversations and improve agent training. Moreover, OneInbox integrates with various third-party services, making it a comprehensive tool that delivers valuable insights and streamlines overall business operations.
